Once we have requested to book, we will email you multiple important emails from us. To ensure receipt of these emails, please add firstname.lastname@example.org to your list of accepted email addresses. First, a confirmation quote with the total cost, along with a list of acceptable payment methods and their due dates will be sent. A rental contract will follow, and must be signed and returned to prior to checking into your villa. After your rental contract has been signed AND full payment has been processed, you will receive a final email with arrival instructions. If you have booked a reservation and have not received confirmation and/or payment instructions from us within 24 hours, please contact our reservations team at (305) 650-8830 or email us so that we can resend your confirmation email to your inbox.