1. Do your homes have pools and outdoor hot tubs?

All of our villas have private pools and many offer either attached Jacuzzis or stand-alone hot tubs. We offer free pool and hot tub heat for 12 hours each day, when the weather warrants. If you would like to have the pool heater on 24 hours, we are happy to do so for an additional $30 per night, which would be assessed for every night of your stay. Our current inventory of suites does not offer pool or hot tub access.

2. Is there air conditioning and heat in your homes?

Yes, all of the properties we manage and book have central air conditioning and central heat.

3. Is there a landline telephone in the vacation homes?

While some homes might offer a landline, the majority do not.  We suggest you bring a cellphone with you so that you can reach out to family and friends during your stay.

4. Do we need to bring our own linens and towels?

No. All beds are made up in advance of your arrival and freshly laundered towels will be ready for you in the bathrooms. In addition, in every home that we manage you will find an extra set of linens for every bed, as well as a supply of extra blankets, pillows, and towels.

5. Do the villas have fully equipped Kosher kitchens?

Yes, every vacation home offers a fully equipped kosher kitchen (chezkas kashrus) including a refrigerator, freezer, oven, stove, microwave, dishwasher, coffee maker, toaster, and cookware, tableware, utensils for both milchig and fleishig.  Basic pareve essentials are provided as well. Please refer to each individual property page for a specific list of kitchen and home amenities.

6. If we do not want to cook, do you offer meal plans?

While we do not have our own on site resident caterer, we are happy to recommend to you local caterers or take-out establishments, all under proper hashgacha. Food service is available year round and for Yomim Tovim, too. Our goal is to make your vacation filled with “pool time” as opposed to time spent over pots and pans.

In addition, if you would like to have groceries and/or catered meals ready for you upon arrival, our concierge team will be happy to assist you so that you can check into your vacation home and sit right down to a welcome brunch or dinner.

7. What if I need to do laundry while I am on vacation?

There is a laundry room in every home with washer/dryer, iron, and ironing board.  Dry cleaning service is available and our concierge will be happy to provide you with the necessary information to arrange pickup of your dry cleaning needs.

8. Do you provide anything extra aside from what is listed above?

We realize that you have enough to prepare in advance when flying out of town for a vacation. Whether coming as a couple or bringing along children, packing all those suitcases can often detract from the enjoyment of the experience.  With that in mind, our goal is to have the home stocked in advance with as many things as possible for your convenience.

Thus, we gladly provide you with a starter kit of toiletries to make that first shower or bath stress-free, enough laundry detergent to do those first few loads, an initial supply of toilet paper, several garbage bags, and a new roll of paper towels.

In your vacation home you will also find a hot water urn for Shabbos and Yom Tov, an electric plata, and Shabbos lamps for each bedroom. Additional basic Shabbos needs are already in the homes so there is no need to bring your own siddurim, benchers, challah board and knife, leichter, etc. We also have at least one pack and play in each home and some homes offer two. Some of our homes are also equipped with high-chairs. Each home comes with a printed loose leaf binder with a listing of local shuls, kosher shopping and restaurants, tourist attractions, and additional helpful information to provide you with an optimal stay.

9. Are the vacation homes cleaned daily and are there cleaning supplies in the homes?

For those who prefer housekeeping service during their stay, we will be happy to make the necessary arrangements.  You will be responsible to pay the staff on your own.  We do provide basic cleaning supplies in every home for your convenience.

10. Where do we park our rental cars and is there a local car service if we do not have our own vehicle?

Each property has its own dedicated parking area for up to two cars.  If you do not rent your own vehicle, we will be happy to recommend local car service companies with “heimishe” drivers, so you can rest assured your rides will be safe and pleasant.

11. What if something goes wrong during our stay?

We have a dedicated staff of plumbers, electricians, exterminators, and contractors who are familiar with the workings of each property. They are on call and will come to your property, should the need arise, generally within hours. Reaching out to us as soon as you notice the need for repair or service will lessen the time it takes to offer assistance and resolve the issue.