Lost & Found And Shipping Information

Please note that any personal items you have left behind and not claimed within 24 hours of guest’s check-out are donated or discarded by our maintenance teams. If you left something important behind, please call Guest Services at 305-650-8830 right away so we can attempt to locate it. Shipping to your home can be arranged, when possible. A $25 service fee will apply in addition to the actual shipping charges.